1. What is BuyTNI?
BuyTNI is a hospitality-focused furniture and furnishings platform offering curated products for restaurants, hotels, cafés, bars, clubs, workplaces and other commercial environments. We combine furniture sourcing with the hospitality, operational and design expertise of The Next Idea Group.
2. Is BuyTNI furniture suitable for commercial use?
Yes, our collection is selected specifically for commercial hospitality environments where furniture needs to balance design, comfort, durability and frequent use. Product suitability can vary, so specifications should always be reviewed for the intended application.
3. Do you sell to homeowners as well as businesses?
Yes. While BuyTNI is hospitality and commercial focused, many products can also be purchased for residential projects. If you love the look of a boutique hotel, restaurant or private club, there is no reason you cannot bring that aesthetic home.
4. What types of furniture does BuyTNI offer?
Our collections include restaurant chairs, bar stools, tables, banquettes and booths, lounge seating, sofas, occasional tables, hotel furniture, outdoor furniture, office and workspace furniture, and other hospitality-focused furnishings and accessories.
5. How do you select the products sold on BuyTNI?
We look beyond appearance. Products are considered in terms of design, materials, construction, functionality, commercial suitability, value and their ability to work within contemporary hospitality environments.
6. Is every item on the website kept in stock?
No. Some products may be stocked, while others are manufactured, finished or configured to order. Availability and lead times therefore vary by product, finish, quantity and manufacturer.
7. Can furniture be customized?
Many products can be customized. Depending on the item, options may include upholstery, fabric, leather or vinyl, wood stain, metal finish, dimensions, tabletop materials and other details. Contact us with the product and your requirements and we can advise what is possible.
8. Can I use my own fabric or COM?
For selected upholstered products, Customer’s Own Material (COM) may be available. Our team can confirm suitability, required yardage, testing requirements and any additional production considerations.
9. Can BuyTNI create custom furniture for my project?
Yes, depending on the project. For restaurants, hotels and larger commercial projects, we can assist with custom and modified furniture, including seating, tables, casegoods and other project-specific pieces.
10. Can you match a particular design style or concept?
Absolutely. If you have renderings, mood boards, photographs or an established brand aesthetic, our team can help identify furniture that complements the concept rather than simply supplying individual products.
11. Can BuyTNI help me select furniture for an entire restaurant or hotel?
Yes. This is one of the areas where BuyTNI differs from a conventional online furniture retailer. Through The Next Idea Group, we can assist with furniture selection, layouts, finishes, specifications and broader interior design requirements.
12. Do you provide restaurant and hospitality design services?
Yes. BuyTNI is supported by The Next Idea Group's broader hospitality design and consulting capabilities, including restaurant design, interior design, brand development, operational planning and restaurant consulting. This expertise is deliberately part of BuyTNI's positioning and credibility.
13. Can I request material or finish samples?
Samples may be available for selected products, including fabrics, upholstery, wood finishes, laminates and other materials. Availability and any associated cost will depend on the manufacturer. Furniture samples are chargeable at listed price plus shipping and tax.
14. Can I get detailed product specifications before ordering?
Yes. Where available, we can provide dimensions, materials, finish information and relevant technical specifications. For commercial projects, we strongly recommend confirming critical dimensions and specifications before placing an order.
15. Can I order a sample chair before placing a large order?
In many cases, yes. Sample orders can be particularly useful for larger estaurant, hotel and multi-unit projects where comfort, finish and construction need to be evaluated before committing to volume purchasing.
16. Is there a minimum order quantity?
Some products can be purchased individually, while certain custom or commercial products may have minimum order quantities. Any applicable minimum will depend on the item and manufacturer.
17. Do you offer volume pricing?
Yes. Quantity and project pricing may be available for larger orders. Restaurants, hotels, developers, designers, purchasing companies and multi-unit operators are encouraged to contact us for a project quotation.
18. Can I request a formal quote instead of ordering online?
Yes. For larger, customized or multi-product orders, we recommend requesting a formal quotation. This allows us to confirm quantities, finishes, availability, freight, lead times and other project requirements before the order is placed.
19. Can you provide furniture packages for multi-unit brands?
Yes. BuyTNI and The Next Idea Group can work with restaurant, hotel and hospitality brands to establish furniture packages and specifications that can be replicated across multiple locations.
20. Do you offer a trade program?
Yes. We welcome architects, interior designers, hospitality consultants, developers, purchasing agents, restaurant groups, hotel operators and other qualified trade professionals. Contact BuyTNI for information on trade and project pricing.
21. Why do some products require a quote?
Commercial furniture frequently has multiple configurations, finishes, upholstery options and freight requirements. Requesting a quote allows us to provide pricing based on the actual specification and quantity required rather than presenting a potentially misleading standard price.
22. Are prices shown online inclusive of shipping, tax and installation?
Unless specifically stated otherwise, product pricing should not be assumed to include freight, delivery, taxes, assembly or installation. These costs vary considerably according to product, quantity and destination.
23. How long will my order take?
Lead times vary. In-stock products can generally ship considerably faster than customized or made-to-order furniture. We will provide the best available lead-time information when your order or quotation is prepared.
24. Do you ship throughout the United States?
BuyTNI can coordinate delivery to locations throughout the United States, subject to product and destination. For larger commercial orders, freight is typically quoted specifically for the project.
25. Do you ship internationally?
International shipping may be available depending on the products, quantities and destination. Contact our team with the delivery country and project details so that we can review the most appropriate options.
26. Can you coordinate delivery for a restaurant or hotel opening?
Yes. For commercial projects, we understand that furniture delivery needs to work with construction schedules, installation and opening dates. Larger projects can be coordinated around the broader procurement and project schedule, subject to manufacturing and freight conditions.
27. What should I do when my furniture arrives?
Inspect the shipment carefully before accepting delivery wherever possible. Any visible damage, shortages or packaging issues should be documented immediately with photographs and noted on the delivery documentation. Contact BuyTNI promptly so we can assist with the next steps.
28. Does BuyTNI furniture come with a warranty?
Products are covered by the applicable written warranty for that product and manufacturer. Coverage and warranty periods vary by product type and may include defects in materials, frames, hardware, upholstery or workmanship. Full warranty information should be reviewed before purchase.
29. What is not normally covered by a furniture warranty
Warranty coverage generally does not extend to normal wear and tear, misuse, improper assembly or cleaning, unauthorized modifications, environmental damage or cosmetic damage occurring after delivery. Delivery damage should be reported immediately. Specific exclusions vary by product and manufacturer.
30. What if I cannot find exactly what I need on BuyTNI?
Contact us. The website represents a curated selection rather than the limit of what we can source. Tell us what you are looking for, or send us a photograph, rendering, furniture schedule or inspiration image, and our team can explore alternative, customized or project-specific solutions.
Can't find what you're looking for? Let us source it for you.
BuyTNI is more than an online furniture collection. Tell us what you're designing, send us your plans, renderings or inspiration, and our hospitality design team can help source, specify or develop the right furniture for your project.
Contact info@buytni.com for information